Leander Bråten
IT Operations Apprentice
Oslo, Norway
About
IT apprentice focused on hands-on troubleshooting and support. Comfortable in Linux and virtualized setups, with growing experience in Windows Server and AD. Curious by default, reliable when it counts, and aiming toward incident response or SOC work.
Experience
-
- IT Operations Apprentice @ UtdanningsdirektoratetOslo, Norway - On site • 6 monthsSummary:
- A proactive technical support professional with experience in system administration, AI tool development, and event technology management. Currently enhancing cloud expertise through Microsoft Azure certification (AZ-900).
Responsibilities:
- Manage technical infrastructure for events and conferences.
- Support AI-driven research and development initiatives.
- Provide system administration and operational support.
Achievements:
- Delivered technical support for national exams and large-scale events.
- Developed AI tools to streamline research reporting.
-
- IT Operations Intern @ IntilityOslo, Norway - On site • 6 monthsSummary:
- Completed an extended internship at Intility, working across multiple IT departments. Gained hands-on experience in operations and security, and successfully passed a challenging mock certification exam involving domain controllers and Active Directory.
-
- Retail Assistant @ BiltemaOslo, Norway - On site • 1 yearSummary:
- Gained customer service experience and developed communication skills.
-
- IT Operations Intern @ Strømmen VGSStrømmen, Norway - On site • One weekSummary:
- I helped students and teachers with IT issues, fixed printers, installed software, and more. It gave me solid insight into the school’s IT systems.
-
- Café Assistant @ HurtigrutemuseetStokmarknes, Norway - On site • 6 monthsSummary:
- Provided customer service and managed daily operations.
-
- IT Operations Intern @ Hadsel VGSStokmarknes, Norway - On site • One weekSummary:
- Interned in the school's IT department. I learned to reinstall PCs, choose and install required software, and supported various IT issues.
Projects
Skills
Education
Utdanningsdirektoratet
IT Operations • Apprenticeship • VG3
Fyrstikkalleen Skole - F21
Information Technology • VG2
Fyrstikkalleen Skole - F21
Information Technology and Media Production (IM) • VG1
Certificates
AZ-900 (Not completed yet)
Microsoft Certified: Azure Fundamentals